Passengers flying with UK airlines should know about the Huzar v Jet2.com case

Jet2 Aircraft Technical Issues

Are all technical issues exceptional? Have you ever experienced an unexpected delay to your flight in the UK? It can be frustrating and disruptive, to say the least. But did you know that you could be entitled to compensation under certain circumstances? In fact, there was a landmark case in 2014 that clarified a crucial aspect of passenger rights in the UK. The case was Huzar v Jet2.com, and in this blog post, we’ll explain what it was all about and what it means for you as an airline passenger in the UK. To understand the Huzar v Jet2.com case, …

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What impact does the Krusemann and Others v TUIfly GmbH case have on UK airline passengers?

Airline workers on strike

Do wildcat strikes count as exceptional circumstances? If you’re a frequent flyer, you might have heard about the Krusemann and Others -v- TUIfly GmbH case that made headlines from 2018. In a nutshell, the case was about airline passengers who experienced flight delays and cancellations, and were seeking compensation from the airline. The case made waves in the travel industry, with many wondering how it would change the rules for airline passengers in the UK. In this blog post, we’ll take a closer look at the case and its outcome, and what it means for all of us who have …

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Is Airline Crew Sickness Extraordinary?

BA City Flyer London City

And what does this mean for EU261 compensation rights? Airline passengers are often confronted with delays or cancellations when flying, causing inconvenience and frustration. One of the reasons for these disruptions is due to extraordinary circumstances such as weather conditions or airport congestion. When a delay or cancellation occurs as a result of something deemed “extraordinary” and outwith the control of the airline, they do not have to pay EU261 compensation. However, their duty of care to provide accommodation and food still applies. Back to extraordinary circumstances… What happens when the unexpected arises, like when flight crews fall sick? There …

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